Privacy Policy
Last updated: 25 November, 2025
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Crexa.ai respects your privacy.
This Privacy Policy explains how we collect, use, store, and protect your information when you use our Service.
By using Crexa, you consent to the practices described below.
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1. Information We Collect
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1.1 Account Information
When you create an account, we collect:
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Name
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Email address
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Password (encrypted)
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1.2 Subscription Information
If you subscribe, we collect:
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Payment status
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Subscription tier
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Billing-related details recorded by our payment processor
We do not store full credit card details.
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1.3 User Input & Generated Content
We collect:
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The notes or text you provide
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The generated content produced
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Metadata related to generation events
This is used only to provide the Service and maintain your content history (if enabled).
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1.4 Usage Data
We may collect limited analytics such as:
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Pages visited
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Features used
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Basic device/browser data
This helps improve platform performance.
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2. How We Use Your Information
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We use your information to:
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Provide access to the Service
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Generate content
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Manage your subscription
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Personalise your experience
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Improve platform reliability and features
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Communicate account updates or service notifications
We do not sell your personal information.
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3. How Your Data Is Stored & Protected
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Data is stored using secure cloud hosting providers
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Passwords are encrypted
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Access is restricted to essential operations
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Reasonable security measures are taken to prevent unauthorised access
No system is 100 percent secure, but we take data protection seriously.
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4. Sharing Your Information
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We only share information with:
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Payment processors (for subscription billing)
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Customer support tools, if used
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Platform services required for Crexa to operate
We do not share user data with third parties for marketing.
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5. Cookies & Tracking
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Crexa may use cookies or similar technologies for:
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Login sessions
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Basic analytics
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Feature performance
You can disable cookies in your browser, but some features may not work.
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6. Your Rights
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Depending on your region, you may have rights to:
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Access your data
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Request deletion
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Update inaccurate information
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Export your data
You can request these by contacting us.
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7. Children’s Privacy
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Crexa is not designed for children under 13.
We do not knowingly collect information from anyone under that age.
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8. Changes to This Policy
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We may update this Privacy Policy from time to time.
The “Last updated” date will indicate the newest version.
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9. Contact
If you have questions, contact us at: